Grievances (post-sales)
Raise a post-sales issue or check the status of an existing grievance. Our Customer Experience team will respond within 5 business days.
What to expect
- You will receive an acknowledgement and a reference number. Quote it in any follow-up.
- First update within 5 business days.
- Resolution or next steps; if unresolved, we will escalate to our CX lead or operations.